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How bos01jp Handles Your Personal Data

This page explains exactly what data bos01jp collects when you use your account, how we store it, and what rights you hold over it — including any wallet details you connect through DANA, OVO, or GoPay.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and deleteNo data sold to third partiesIndonesia-region scope
bos01jp How bos01jp Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security at bos01jp is not a single step — it runs across every layer of your account, from the moment you log in to the point your withdrawal lands in your DANA, OVO, or GoPay wallet. Here is how each area works in practice.

Cookies and Session Data

We use session cookies to keep you logged in and to remember your lobby preferences. These are not used for cross-site advertising. You can clear them any time via your browser or app settings.

Account Security Practices

Every login goes through an OTP verification step tied to your registered phone number. If an unfamiliar device attempts access, we flag the session and notify you before allowing entry.

Data Retention Policy

Transaction records linked to your DANA, OVO, or GoPay payments are kept for the period required under applicable financial rules. Account profile data is held while your account is active and for a set period after closure.

Your Rights and How to Use Them

You can request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to keep it. Submit requests through live chat or the account Help page.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. We handle privacy-related requests separately from general account queries so your concern gets to the right person without delay.

Live Chat Open the chat widget from your account dashboard. Identify your request as a privacy matter and our team will log it and respond with next steps.
Email Support Send your data request or privacy question to our support email. Include your registered account details so we can locate your record and respond accurately.
Account Help Page Head to the Help section inside your account. The privacy-request form there lets you specify whether you want access, correction, or deletion of your data.

Your Privacy Questions Answered

These are the questions we hear most often about how bos01jp handles personal data, wallet details, and account information. If your question is not covered here, contact us directly through live chat or the account Help page.

We collect your name, contact details, and the e-wallet identifiers you use — such as your DANA, OVO, or GoPay account references — along with login and device session data needed to secure your account.

We share data only with payment processors needed to complete your DANA, OVO, or GoPay transactions. We do not sell your data to advertisers or pass it to unrelated third parties.

Open your account, go to the Help section, and submit a data-access request through the privacy form. You can also raise it via live chat — our team logs it and responds with your data in the format we hold it.

Yes. Submit a deletion request through the account Help page or live chat. We will remove your profile data unless a legal or financial compliance obligation requires us to retain specific transaction records.

Payment records linked to DANA, OVO, and GoPay transfers are kept for the period required under applicable financial rules in eligible regions. We do not hold them beyond that obligation.

Contact us immediately through live chat. We will review your session logs, lock the account if needed, and walk you through resetting your credentials and OTP verification to restore secure access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.